General Terms and Conditions of Sale

Effective date: March 24, 2026

Article 1 — Seller Information

These General Terms and Conditions of Sale (“Terms”) govern purchases made through the ecommerce website operated under the name jardinito.

Legal company name: jardinito LLC
Business name: jardinito LLC, operating as jardinito
Owner: Tiana Scott
Address: 831 Walnut St, Apt B2, Toledo, OH 43604, United States
Email: [email protected]
Telephone: 1 (877) 419-9833
Employer Identification Number: 42-4827997

Article 2 — Scope and Acceptance

These Terms apply to all products and services offered for sale by jardinito through its website. By placing an order, the customer confirms that they have read, understood, and agreed to these Terms, the applicable product description, and the policies displayed during checkout.

The customer must be at least 18 years old or have the authorization of a parent or legal guardian to place an order. These Terms do not limit any mandatory consumer rights that cannot lawfully be waived.

Article 3 — Products and Availability

The essential characteristics, descriptions, photographs, dimensions, materials, and prices of products are presented on the relevant product pages. Product photographs are provided for illustration. Minor variations in color, appearance, packaging, or finish may occur because of screen settings, manufacturing processes, natural materials, or product updates.

All products are subject to availability. Placing an item in a shopping cart does not reserve it. If a product becomes unavailable after an order is submitted, jardinito may cancel the affected item and refund the amount paid for that item, including any related shipping charge where applicable.

jardinito may modify its product selection at any time and may limit the quantity of products purchased per customer, household, payment method, or order.

Article 4 — Prices, Taxes, and Charges

All prices are displayed in United States dollars unless another currency is expressly shown at checkout. Prices may be changed at any time, but an accepted order will be charged at the price displayed when the order was submitted.

Product prices do not include sales tax, shipping charges, customs duties, import taxes, or other governmental charges unless expressly stated. Applicable sales tax and shipping charges are calculated and displayed before the customer confirms payment.

For international deliveries, the customer is responsible for any customs duties, import taxes, brokerage fees, or local charges imposed by the destination country. These charges are not controlled by jardinito and are generally not refundable.

If a price or product description contains an obvious typographical, technical, or pricing error, jardinito may cancel the affected order before shipment. The customer will be notified and receive a full refund of the amount charged.

Article 5 — Orders

To place an order, the customer must select the desired products, provide accurate billing and delivery information, choose an available delivery method, and submit payment through checkout.

An order confirmation email acknowledges receipt of the order but does not necessarily constitute final acceptance. The sale is accepted when jardinito sends a shipment confirmation, provides the purchased digital or service-related deliverable, or otherwise expressly confirms acceptance.

jardinito may refuse or cancel an order for legitimate reasons, including suspected fraud, unauthorized payment, product unavailability, incorrect pricing, shipping restrictions, excessive quantities, resale activity, or a violation of these Terms. If payment has already been collected for a canceled order, the corresponding amount will be refunded.

The customer is responsible for reviewing all order details before payment and for ensuring that their email address, telephone number, billing address, and delivery address are complete and accurate.

Article 6 — Payment

Payment is due in full when the order is placed. Accepted payment methods are those displayed at checkout and may include major credit cards, debit cards, and supported digital payment methods.

Payments may be securely processed by Stripe or another authorized payment service provider. Payment information is transmitted directly to the payment processor using industry-standard security measures. jardinito does not receive or store the customer’s complete payment card number.

By submitting payment information, the customer represents that they are authorized to use the selected payment method and authorizes jardinito LLC and its payment processor to charge the total order amount, including taxes, shipping, and other charges disclosed before purchase.

An order may be delayed or canceled if payment is declined, reversed, flagged for review, or not authorized. The customer should contact jardinito before initiating a payment dispute so that any issue can be investigated promptly. This request does not restrict the customer’s lawful rights with their bank or payment provider.

Article 7 — Delivery

Orders are delivered to the address provided by the customer. Available shipping destinations, methods, charges, and estimated delivery times are displayed during checkout.

Unless otherwise indicated on the product page, in-stock orders are generally processed within 1 to 3 business days. Estimated transit time is generally 3 to 8 business days for deliveries within the United States and 7 to 21 business days for international deliveries. Business days exclude weekends and public holidays.

Delivery dates are estimates and are not guaranteed unless an expressly guaranteed service is purchased. Delays may occur because of carrier disruptions, severe weather, customs processing, supply issues, holidays, incorrect addresses, or events outside jardinito’s reasonable control.

The customer must provide a secure and accessible delivery location. If a package is returned because of an incorrect or incomplete address, refusal, failure to collect, or repeated unsuccessful delivery attempts, jardinito may deduct reasonable return and reshipment costs from any refund or require payment of additional shipping charges.

Risk of loss passes to the customer when the order is delivered to the customer or a person designated by the customer. For orders shipped outside the United States, the customer may be considered the importer of record and is responsible for complying with local import requirements.

Article 8 — SMS and Text Message Communications

By providing a mobile telephone number to jardinito and opting in to receive text messages, the customer agrees to receive SMS messages from jardinito LLC, doing business as jardinito, at that number. Consent to receive text messages is not a condition of purchase. A customer may place an order and complete checkout without agreeing to receive promotional text messages.

Types of messages. jardinito may send text messages for the following purposes: order confirmations and payment receipts; shipping, delivery, and tracking updates; notices about returns, refunds, or an order that requires attention; responses to a customer-service inquiry; account or service notifications related to a purchase; and, where the customer has opted in to marketing messages, promotional offers, discount codes, cart reminders, restock notices, and seasonal campaigns.

Message frequency. Message frequency varies according to the customer's orders and preferences. Customers who opt in to promotional messages may receive up to 4 messages per month. Transactional messages are sent only when the relevant event occurs, so the number of messages may be higher during an active order or a customer-service exchange. Message and data rates may apply. jardinito does not charge for text messages; the customer's mobile carrier may apply message or data charges under the customer's plan.

How to opt out. A customer may opt out of text messages at any time by replying STOP to any message received. A single confirmation message may be sent to confirm that the opt-out request has been honored; after that, no further messages will be sent to that number unless the customer opts in again by replying START or by providing consent through another jardinito channel. Reply HELP to any message for assistance, or contact jardinito at [email protected] or 1 (877) 419-9833. Opt-out requests are honored within a reasonable period and no later than 10 business days. Opting out of promotional messages does not prevent messages that are necessary to complete or service an order already placed.

Carriers are not liable for delayed or undelivered messages. Message delivery depends on the customer's mobile carrier, network availability, device compatibility, and other factors outside jardinito's reasonable control. jardinito does not guarantee that a text message will be delivered, or delivered within a particular time.

Mobile telephone numbers and SMS consent data collected through the text-message program are not sold or rented and are not shared with third parties for their own marketing purposes. Information collected in connection with the text-message program is handled as described in the Privacy Policy.

Article 9 — Order Cancellation and Right of Withdrawal

A customer may request cancellation before an order has been shipped by contacting [email protected]. Cancellation is not guaranteed once processing has started. If the order has already shipped, the customer must follow the return procedure below.

In addition to any mandatory rights provided by applicable law, jardinito offers customers a contractual right to withdraw from an eligible purchase within 14 calendar days after delivery. The customer must send a clear withdrawal request to [email protected] before the 14-day period