Privacy Policy

Effective date: March 1, 2025

This Privacy Policy explains how jardinito LLC, doing business as jardinito (“jardinito,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit our website, purchase products, contact us, or otherwise use our services.

Business information:
jardinito LLC
Owner: Tiana Scott
EIN: 42-4827997

Telephone: Text Jardinito Support at +1 877-419-9833
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

831 Walnut St, Apt B2
Toledo, OH 43604
United States

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, telephone number, billing address, shipping address, and other information you provide when contacting us.
• Order information: products purchased, order number, transaction amount, shipping method, delivery status, returns, refunds, and purchase history.
• Payment information: payment method, payment status, billing details, and limited payment-card information supplied by our payment processor, such as card brand and the last four digits. We do not directly store complete payment-card numbers or card security codes.
• Account information: username, password, saved preferences, and account activity if customer accounts are available.
• Communications: messages, customer-support requests, reviews, survey responses, and other correspondence with us.
• Technical information: IP address, browser type, device type, operating system, referring website, pages viewed, access times, cookie identifiers, and website interaction data.
• Marketing preferences: newsletter subscriptions, consent records, and communication preferences.
• Fraud-prevention information: device, transaction, identity, and behavioral information used to identify suspicious or unauthorized activity.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers involved in payments, website hosting, analytics, fulfillment, delivery, fraud prevention, and customer support.

2. How We Use Personal Information

We may use personal information to:

• Process, confirm, fulfill, deliver, and manage orders.
• Process payments, refunds, chargebacks, and transaction disputes.
• Create and administer customer accounts.
• Communicate about orders, deliveries, returns, customer-service requests, and important service notices.
• Provide requested products and improve our website, products, and customer experience.
• Maintain website functionality, security, and performance.
• Detect, investigate, and prevent fraud, unauthorized transactions, abuse, security incidents, and illegal activity.
• Send promotional emails or messages when permitted by law and in accordance with your preferences.
• Measure website traffic and understand how visitors use our online store.
• Comply with tax, accounting, legal, regulatory, and recordkeeping obligations.
• Establish, exercise, or defend legal claims and enforce our agreements and policies.

3. Payment Processing and Stripe

Payments may be processed by Stripe, Inc. and its affiliates (“Stripe”). When you submit payment information, it is transmitted directly to Stripe through secure payment technology. Stripe may collect and process your payment-card details, billing information, device information, transaction information, and fraud-prevention data in accordance with Stripe’s own privacy policy.

We receive transaction confirmations and limited payment details necessary to process your order, provide support, issue refunds, manage disputes, and maintain financial records. We do not receive or store your complete payment-card number or card security code. Stripe may use personal information to provide payment services, prevent fraud, comply with financial regulations, and improve its services.

4. How We Disclose Personal Information

We may disclose personal information to:

• Payment processors: to authorize payments, process refunds, prevent fraud, and handle disputes.
• Shipping and fulfillment providers: to prepare, ship, track, and deliver orders.
• Technology providers: including website hosting, cloud storage, email delivery, analytics, security, and customer-support providers.
• Professional advisers: such as accountants, attorneys, insurers, and auditors when reasonably necessary.
• Government and legal authorities: when required by law, subpoena, court order, regulatory request, or to protect legal rights and public safety.
• Business transaction participants: in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.
• Other parties with your direction or consent.

Service providers are permitted to process personal information only for authorized business purposes and are expected to protect it appropriately. We do not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising.

5. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to operate and secure our website, remember preferences, maintain shopping-cart functionality, process checkout, measure performance, and understand website usage.

Cookies used on our website may include:

• Strictly necessary cookies: required for security, checkout, shopping-cart functions, payment processing, and other essential features.
• Preference cookies: remember settings such as language, region, and customer choices.
• Analytics cookies: help us understand traffic, page performance, and how visitors use the website.
• Marketing cookies: used only where enabled and legally permitted to measure campaigns or provide relevant promotions.

Session cookies expire when you close your browser. Persistent cookies remain until their stated expiration date or until you delete them. You can manage cookies through your browser settings or any cookie-consent controls displayed on our website. Blocking essential cookies may prevent parts of the website, cart, or checkout from functioning correctly.

Where required, we honor legally recognized browser-based opt-out signals, including Global Privacy Control. Because “Do Not Track” signals are not governed by a uniform industry standard, our website may not respond to every Do Not Track setting.

6. Marketing Communications

We may send marketing communications if you request them or otherwise consent. You may unsubscribe at any time by using the unsubscribe link in an